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Terms and Conditions
ACCEPTANCE OF THIS TERMS
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. Please note these play-based bilingual learning boxes remain the intellectual property of KukucsBox.
Our play-based bilingual learning boxes are for personal use and cannot be used for any commercial reasons. We will prosecute if we find these terms and conditions have been broken.
ACCOUNTS
Having created an account with us, you ensure that you are over the age of 18 and that the data you give us is exact, complete, and current consistently. Incorrect, deficient, or out of date data may bring about the prompt end of your account on the service.
You are responsible for keeping up the privacy of your account and password, including however not constrained to the limitation of access to your PC as well as account. You consent to acknowledge obligation regarding all exercises or activities that happen under your account as well as password, regardless of whether your password is with our service or a third-party service. You should advise us promptly after getting to be mindful of any break of security or unapproved utilization of your account.
You must not use a username, the name of someone else or entity, or that isn’t legitimately accessible for use, a name or trademark that is liable to any privileges of someone else or entity other than you, without suitable approval. You must not use as a username any name that is hostile, indecent or vulgar.
We maintain whatever authority that is needed to deny assistance, end records, evacuate or cancel orders, or drop arranges in our sole prudence.
USER ACCOUNT, PASSWORD AND SECURITY
To utilise this Site or the Services, you should sign up for an account with KukucsBox (an “Account”) and give certain data. You speak to and warrant that all required registration information you submitted is authentic and precise, and you will keep up the exactness of such data. You are in charge of safekeeping up the privacy of your Account login data, and you are responsible for all exercises that happen under your account. You consent to promptly advise Company of any unapproved use or associated unapproved use with your account or some other break of security. The Company can’t and won’t be obligated for any misfortune or harm emerging from your inability to consent to the above prerequisites. You acknowledge that reserves the right to terminate accounts that are inactive for an extended period. You further recognise that KukucsBox claims all authority to change these general practices and points of confinement whenever, in its sole watchfulness, with or without notice.
WEBSITE AND CONTENTS OWNERSHIP
The Site is owned by KukucsBox. All of the content displayed on the Site, including, but not limited to, text, graphics, data, photographic images, moving images, sound, illustrations, software and the selection and arrangement thereof (“KukucsBox”) its licensors or its third-party image partners. All elements of the Site, are protected by copyright, trade dress, moral rights and other laws relating to the protection of intellectual property.
All content is intended for customers of KukucsBox. You may not use the Site or for any purpose not related to your business with KukucsBox. You are prohibited from: (a) copying or re-transmitting any or all of the Site or content without a written agreement from KukucsBox; (b) using any data mining, robots or similar data gathering or extraction methods; (c) registering, subscribing, unsubscribing or attempting to register, subscribe or unsubscribe any party for any KukucsBox product or service if you are not authorized to do so; (d) modifying any part of the Site or KukucsBox (e) disabling or interfering with security-related features of the Site or any system resources, services or networks connected to or accessible through the Site; (f) selling, licensing or leasing any content without specific written authorisation from KukucsBox and (g) using the Site other than for its intended purpose. (h) Additionally, you agree not to use the Site or contents in any manner that could damage the reputation of the company.
COPYRIGHT
All words and images on the website and in our products are the property of KukucsBox and must not be used without written permission. This includes (but is not limited to) logos, designs, text, images and all other materials used on our website, in our products or on our social media. All content belonging to a third party is used by permission of the owner and is also covered by the same copyright laws.
All products are for personal use only by the customer or intended recipient and must not be copied, adapted, reproduced or shared without permission in any way (including in either paper or digital form).
SUBSCRIBING
As a subscribed KukucsBox member, each month we will send you a package with a different selection of play-based bilingual learning materials selected by KukucsBox (“Products”). Each month of your subscription, the selection of Products may change. Accordingly, by subscribing you consent to pay the monthly subscription fee for the items that are provided every month.
Any introductory discount applied on the 3 month or 6 month subscription means your first month is an introduction month. It also means you have a minimum of another 3 payments due on your commitment term before you can cancel.
SUBSCRIPTION RENEWAL
By signing up to a KukucsBox subscription you understand and agree you will be charged at the standard rate and that any promotional codes used as a new customer at signup do not transfer or apply to your renewal fee. The Company do not accept any responsibility or offer refunds for ‘auto renewals’ proceeding if you have failed to cancel your subscription before your next renewal date. You understand and agree that you will be automatically billed after your current subscription of 1, 3, 6 or 12 months expires unless the subscription is ‘set to cancel’ before your final payment date in your initial commitment.
YOUR SUBSCRIPTION IS CONTINUOUS UNTIL YOU CANCEL AND, IF YOU CANCEL YOUR MEMBERSHIP BEFORE THE END OF AN EXISTING SUBSCRIPTION PERIOD, YOU WILL BE CHARGED FOR THE REMAINDER OF THAT SUBSCRIPTION PERIOD.
IF YOU DO NOT CANCEL YOUR MEMBERSHIP PRIOR TO YOUR SUBSCRIPTION RENEWAL. YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR A NEW SUBSCRIPTION PERIOD OF THE SAME AMOUNT OF TIME.
BILLING AND PAYMENTS
You will automatically be charged each month for your ongoing subscription. If you have committed to a subscription period lasting longer than one month (e.g. a three month plan, a twelve month plan), you will automatically be charged each month during that subscription period, even if you have set your subscription or membership to cancel prior to the end of that subscription period. Further, unless you cancel your subscription or membership prior to the end of your then-current subscription period, at the end of that period, your subscription will automatically be renewed for an additional subscription period of the same amount of time.
PRICING/ERRORS
Product prices and product availability are subject to change without notice. We may cancel any offer and reserve the right to correct errors, including after an order has been submitted, whether or not your credit/debit card has been charged. If your credit/debit card has already been charged and your order is cancelled, the Company will issue a refund to your credit/debit card account in the amount of the charge. You accept that your subscription being ‘auto renewed’ on the date advised at sign up is not considered an error liable for refund.
SHIPPING AND RISK OF LOSS
Except if generally outlined at the time of your purchase, shipping and handling expenses are incorporated with your order. Shipping dates, as well as delivery times, are just estimated. UK orders are delivered for free and are estimated to arrive within 2-3 working days after being shipped.
International orders are not free and delivery times can vary. Please contact for information about delivery outside of the UK. Additional charges will apply.
Our Royal Mail delivery company is responsible for the delivery of all goods ordered. Should your box not arrive within 7 days of your payment renewal date please contact us via email.
RETURN/REFUND POLICY
All sales and subscriptions made on our Site are considered final. The Company has a return policy in line with distance selling laws, if there is a problem or defect with any product delivered by KukucsBox we will do our utmost to rectify the problem.
Products must be returned unopened, unused and intact. You will be responsible for paying the return postage for the items and we suggest you send it via a tracked service to ensure that it reaches us.
We will only replace items that are damaged or defective. If you need to exchange an item, please email us.
If the products have been opened/used we will not accept a return or offer any refund, by subscribing you agree to these terms.
TERMINATION
KukucsBox reserve the right, without notice and in its sole discretion, to terminate your account/subscription and/or to block your use of the Site.
CANCELLATION
You may cancel your subscription by logging into your account on the KukucsBox website at any time. This does not initiate any kind of refund if you fail to cancel before the renewal date.
Your subscription is continuous until you cancel and, if you cancel your membership before the end of an existing subscription commitment period, you will be charged for the remainder of that subscription period.
By KukucsBox stating you can cancel at any time this directly refers to the renewal and not your commitment term.
Any discounts given on the first month of a new subscription are applied on the assumption you stay subscribed for the entire initial commitment period. If you request to cancel before the end of the initial commitment you no longer qualify for any discount on any boxes and must pay the one-month rate for any box, you received a discount on.
KukucsBox does not offer a ‘free trial’ or ‘£1 trial’ unless stated. You can only cancel after the first box if you select a month to month subscription. A 6 month or 12 month subscription is different and you have agreed to stay for the entire subscription period. This policy protects the company from abuse of our discount systems given to new members who want to join up on a new subscription. If you agree to a 6 month or 12 month subscription you need to stay for the full commitment period. Normal month to month subscriptions can be cancelled at any point.
KukucsBox discounts are one per household.
KukucsBox is a subscription service, by signing up you agree it is your responsibility to cancel your own subscription by logging into your account profile. The Company do not accept responsibility to cancel your account on your behalf. It is up to the customer alone to cancel the subscription. Cancellations must be completed before the next renewal date. Your subscription will renew on the same date of the month that you signed up after your commitment period ends.
You must cancel your subscription 24 hours before the renewal date. IF YOU DO NOT CANCEL PRIOR TO THE RENEWAL DATE OF A CALENDAR MONTH, YOU WILL BE CHARGED FOR THAT MONTH’S SERVICE AND YOU WILL RECEIVE A KukucsBox. All cancellation requests received after the renewal date of a calendar month will apply to the following calendar month.
We reserve the right to handle cancellation fees on a case-by-case basis. This allows us to assess each situation individually and apply the fee where it seems fair.
YOUR PERSONAL DATA
Your security is paramount to us. We use a reputable third party to process all payments ‘Stripe Europe Ltd’ (Data Protection Ref: 13901/A) and you agree that we can store your information with this party. You also acknowledge that we will not be held responsible for any third party security breaches.
CHANGES TO THIS TERMS AND CONDITIONS
KukucsBox reserve the right to change any of the terms and conditions contained in the Terms of Use or any policy or guideline of the Site, at any time and in its sole discretion. Any changes will be effective immediately upon posting on the site.
DISCLAIMER OF WARRANTIES
KukucsBox will not be liable for any damages of any kind arising from contents contained within your KukucsBox (including but not limited to, personal injury, pain and suffering, emotional distress, choking, medical complaints, death or injury to any animal or person).
Children must be supervised at all times with all KukucsBox products. Activities are completed at your own risk. We do not accept any liability for injury whilst using any of our products or completing any of the activities. You are responsible for deciding if the products you receive are suitable for your child (including allergies, choking, and all other hazards). If you or your child have health conditions, you will need to assess the risk of each activity before completing it and adapt or avoid if necessary.
You, not KukucsBox, assume the entire cost of all necessary, medical bills, or any arising legal fees or bills whatsoever due to your subscription to KukucsBox. And our services including our products and KukucsBox.
KukucsBox will not be liable for any damages of any kind arising from the use of the site or content, including, but not limited to lost profits, and direct, indirect, incidental, punitive and consequential damages. We make no warranty that the site is free from infection by viruses or anything else that has contaminating or destructive properties.
LIMITATION OF LIABILITY
In no event shall KukucsBox, it’s directors, investors, employees or agents be liable for any direct, indirect or consequential damages, or any other damages of any kind, including but not limited to death, illness, medical complaints, loss of profits or loss of data, whether in an action in contract, tort (including but not limited to negligence) or otherwise, arising out of or in any way connected with the use of the site, our products, the services, KukucsBox Content or the materials contained in or accessed through the site, including without limitation any damages caused by mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, whether or not resulting from acts of god, communications failure, theft, destruction or unauthorised access to KukucsBox records, programmes or services. You agree total cumulative liability shall not exceed the amount paid to KukucsBox for that calendar month in question.
UK law shall apply to these Terms, and the parties agree to submit all disputes between them to the exclusive jurisdiction of the UK courts.